Privacy policy

Privacy Policy – Pak Mega Mart

This Privacy Policy describes how Pak Mega Mart (pakmegamart.com) collects, uses, and protects your personal information when you visit or make a purchase from our store.

Information We Collect When you visit or place an order on Pak Mega Mart, we collect necessary details to complete your order smoothly:

  • Personal Details: Full name, shipping address, phone/WhatsApp number, and email address.

  • Order Details: Items ordered, order history, and selected payment method (Cash on Delivery or Bank Transfer).

How We Use Your Information We use your personal information solely to process orders and improve your shopping experience, including:

  • Dispatching and delivering parcels to your delivery address.

  • Sending order confirmations, dispatch updates, and tracking information via SMS, WhatsApp, or email.

  • Providing customer support and resolving return or exchange requests.

Information Sharing We value your privacy and never sell, rent, or trade your personal information. We only share necessary delivery details with trusted third parties required to operate our business:

  • Courier Partners: Logistic services (such as TCS, Leopards, Trax, PostEx) strictly for delivering your orders.

  • Platform Services: E-commerce infrastructure (Shopify) to process store data securely.

Data Security We implement appropriate technical and administrative security measures to ensure your personal information remains safe from unauthorized access, loss, or misuse.

Contact Us If you have any questions about this Privacy Policy or wish to update your personal information, please reach out to us:

  • Email: support.pakmegamart@gmail.com

  • Phone / WhatsApp: 03138324160

  • Business Address: Server Road, Lundi Area, Building No. 600, Quetta Cantt, Balochistan, Pakistan